Parents' Corner

Career Information

Career Information

Services and Retail

Hong Kong has a free market economy and is dominated mainly by the service sector, which accounts for over 90% of the GDP. The retail sector is the second largest service industry in Hong Kong and plays an important role in the economy of Hong Kong. The retail sector includesshopping centres, department stores, watches and jewellery, supermarkets, convenience stores, fashion and electronic goods etc and it offers a lot of job opportunities. In order to strengthen and sustain the improvement of the service quality, the local institutions and schools offer a wide range of service and retail programmes.

Duties

The beautician mainly provides the facial and physical care service for the customer. They need to understand the latest cosmetology product development trend, be familiar with the cosmetology technology, have the basic knowledge and the method of skin care, so that they can provide a high-quality service for customers. The followings are their main  tasks:

  • Provide facial cleaning, pore cleansing, scrubbing, shoulder and neck massage, facial mask service for customers
  • Provide facial and body care services for customers with cosmetic and beauty equipment
  • Keep a neat and tidy appearance and wear a mask when serving customers
  • Clean beauty equipment and appliances
  • Recommend beauty treatments and products to customers

Working hours

About 48-54 hours a week

Working environment

Works in a beauty salon

Personality

Promotion and reference salary

Junior beautician
Approximately $9,000-11,000
Beautician
Approximately $15,000 or more
Senior beautician
Approximately$18,000 or more

Entry requirements

  • A Secondary school graduate
  • Good communication skills
  • Familiar with knowledge of basic beauty and care

Duties

Apart from providing professional hair styling and hair care services, hairstylists are also required to have a sense of hair styling trends. The following are the main tasks of a hairstylist:

  • Hairstylist trainee is responsible for washing hair, cleaning tools and etc.
  • Provide hair cutting, dyeing, perming service and etc.
  • Hair and scalp care to prevent hair related diseases
  • Hairstyle and styling design

Working hours

About 48-54 hours a week

Working environment

Usually works in a hair salon

Personality

Promotion and reference salary

Hairstylist assistant
Approximately $8,500-11,000
Hairstylist
Approximately $13,000 or more

Entry requirements

  • A secondary school graduate
  • Good communication skills
  • Be enthusiastic about the industry

Duties

The makeup artist provides the professional makeup service for the customer, for different events including banquet,  wedding, stage, magazine, movie and so on. They must have the sense of fashion trend. Cosmetic services are often referred by friends. Therefore, word-of-mouth and  work attitude are very important. Making more friends and communicating with other related staff can help increase job opportunities. The following are the main tasks:

  • Discuss makeup and styling with customers and provide professional advice
  • Use different makeup tools to do the makeup the customer
  • Do the Makeup for models, artists, brides, etc. according to different occasions and customer requirements
  • Provide cosmetic demonstration service in major shopping malls

Working hours

About 48-54 hours a week

Working environment

Usually works in a dressing room, sometimes out of the office and in conjunction with a hair stylist and fashion stylist

Personality

Promotion and reference salary

Makeup artist assistant
Approximately $12,000
Makeup artist
Approximately $20,000

Note: The salary of a makeup artist is uncertain, usually paid per job or project.

Entry requirements

  • A secondary school graduate
  • Good communication skills
  • Basic makeup knowledge and  techniques

Duties

The chef is proficient in cooking knowledge and procedures. Not only do they need to cook for the customers, chefs also have certain management skills to ensure the day-to-day operation of the kitchen. Chefs can be classified into Chinese chefs, Western chefs, Japanese chefs, French chefs, etc. who provide different kind of cuisines, the main tasks are as follows:

  • Familiar with food ingredients and varieties, including origin, price, season, etc
  • Design a food menu to control costs and profitability
  • Arrange and manage the positions and responsibilities in the kitchen
  • Understand restaurant and market conditions, develop and create new dishes
  • Check kitchen hygiene and equipment to ensure food quality and safety

Working hours

About 54-60 hours a week

Working environment

Generally works in hotels, restaurants, etc., and has to endure high temperature in the kitchen for a long time

Personality

Promotion and reference salary

Trainee chef
Approximately $9,000-14,000
Chef
Approximately $15,000-18,000
Executive chef
Approximately $18,000 or more

Note: Chef prospects and promotion  may vary depending on the restaurants or hotels they serve.

Entry requirements

  • A secondary school graduate
  • Basic knowledge of ingredients and cooking methods
  • Have a keen interest in cooking

Duties

The Patisserie chef requires professional skills and knowledge to produce fine desserts. The dessert process involves multiple procedures which takes long processing time, so the patisserie chef needs to be highly patient. The patisserie chef also needs to add value and keep learning different techniques continuously so as to produce more different types of desserts, thus facilitating future advancement and development. The following are the main tasks:

  • Familiar with dessert ingredients and varieties, including origin, price, etc
  • Order required ingredients, organize food ingredient and inventory records
  • Design menus and make desserts, such as cakes, bread, etc
  • Invent and create new desserts dishes
  • Check kitchen hygiene and equipment to ensure food quality and safety

Working hours

About 54-60 hours per week

Working environment

Works in hotels, restaurants, bakeries, etc

Personality

Promotion and reference salary

Patisserie chef trainee
Approximately $11,000-14,000
Patisserie chef
Approximately $15,000 or more

Note: Patisserie chef  prospects and promotion  may vary., depending on the bakeries or hotels they serve.

Entry requirements

  • A secondary school graduate
  • Have a basic knowledge of dessert ingredients and methods
  • Have a keen interest in making desserts

Duties

Bartenders use different combinations of wine, juice, and ice to make drinks with different flavours, so they need to know the wine origin, how it tastes, how it is prepared, and so on.  From the selection of ingredients to the wine glass, each step has to be carefully taken by the bartender. The following are the main  tasks:

  • Entertain guests and prepare drinks for them
  • Mix and match different drinks with food for a meal
  • Clean the mixing utensils and glasses
  • Create new and creative drinks

Working hours

About 48-56 hours a week, mostly at night

Working environment

Generally work in hotels, restaurants, bars, etc

Personality

Promotion and reference salary

Junior bartender
Approximately $10,000-15,000
Bartender
Approximately $15,000 or more
Senior bartender
Approximately $20,000 or more

Note: Bartender prospects and promotion  may vary depends on dining restaurants or hotels they serve.

Entry requirements

  • A secondary school graduate
  • Have a basic knowledge and techniques in blending
  • A good command of Cantonese and basic English

Duties

The waiters are responsible for the daily operation of the restaurant and the provision of catering services to maintain good service quality. The following are the main tasks:

  • Welcome and arrange seat for guests
  • Recommend dishes and order food for guests
  • Serve food and drinks to guests
  • Prepare dining cutlery, cleaning and setting tables
  • General cleaning for the restaurants

Working hours

About 48-60 hours a week

Working environment

Generally work in hotels, restaurants, etc

Personality

Promotion and reference salary

Waiter
Approximately $12,000-15,000
Captain
Approximately $15,000 or more
Manager
Approximately $17,000 or more

Note: Waiter prospects and promotion  may vary depending on different  dining restaurants or hotels they serve.

Entry requirements

  • A secondary school graduate
  • Good communication skills

Duties

Hotel receptionists  are responsible for the front desk and welcoming guests. They provide guests with a variety of quality services and the following are the main tasks:

  • Hospitality and handling of guest check-in, check-out procedures and processing of payments
  • Handle booking records and arranging rooms
  • Answer the phone enquiries and deliver a message to the guests
  • Handle and resolve guest queries

Working hours

About 48-54 hours a week, work in shifts

Working environment

Work in a hotel

Personality

Promotion and reference salary

Receptionist
Approximately $10,000-13,000
Senior receptionist
Approximately $15,000 or more
Department head
Approximately $18,000 or more

Note: Receptionist prospects and promotion may vary depending on  the hotel they serve.

Entry requirements

  • Level 2 or equivalent or above in five subjects (including Chinese and English Languages) in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) , or equivalent
  • Fluent in Cantonese, English and Mandarin

Duties

The room attendant is responsible for the cleaning of the rooms in the hotel. The following are the main tasks:

  • Clean and tidy up rooms and public areas in hotels
  • Change sheets, towels and other necessary supplies for guests
  • Handle and resolve guest queries

Working hours

About 48-54 hours a week, work in shifts

Working environment

Work in a hotel

Personality

Promotion and reference salary

Hotel room attendant
Approximately $10,000-12,000
Senior hotel room attendant
Approximately $12,000-14,000
Floor supervisor
Approximately $15,000 or more

Note: Housekeeper prospects and promotion  may vary depending on the hotel they serve.

Entry requirements

  • A secondary school graduate

Duties

The shop assistant / sales assistant is responsible for the daily operation of the shop,  communication and contact with the customers. The following are the main tasks:

  • Sell shop products, provide advice and recommend products to customers
  • Handle cashier, goods display and merchandise arrangement
  • Collect and check the goods at stock
  • Welcome customers, handle inquiries and queries
  • Decorate the shop window display

Working hours

About 54-60 hours a week, work in shifts

Working environment

Usually works in shopping malls, department stores, etc

Personality

Promotion and reference salary

Junior shop assistant/ salesperson
Approximately $10,000-14,000
Senior shop assistant/ salesperson
Approximately $15,000-18,000
Shop manager
Approximately $18,000 or more

Entry requirements

  • A secondary school graduate
  • Good communication skills

Duties

With the continuous optimization of clock and watch production patterns and techniques, watch technicians need to keep abreast of new knowledge and skills. The main tasks are as follows:

  • Carry out maintenance of quartz and mechanical clocks and watches
  • Conduct clocks and watches and maintenance evaluation and quotation
  • Provide after-sales clock and watch maintenance services
  • Ensure the quality control of clocks and watches

Working hours

About 45-49 hours a week

Working environment

Generally work in a clock and watch retail shop or maintenance shop

Personality

Promotion and reference salary

Junior watch technician
Approximately $9,000-10,000
Watch technician
Watch technician officer

Note: The salary after promotion depends on experience and work ability.

Entry requirements

  • A secondary school graduate
  • A Holder of a certificate in clock and watch maintenance or electronic engineering

Duties

In the process of making and producing jewellery, the stone assorter  is responsible for the stone-laying process, and the research on the foil and match of jewellery and diamonds. Stone assorter should have a certain knowledge of jewellery, including diamond classification and specifications, jewellery production process and mosaic methods. The following are their main tasks:

  • Use magnifying glasses and pincers to match jewels such as gems, diamonds and jade with jewellery
  • According to the design pattern and jewellery specification, choose the appropriate jewellery, and cooperate with jewellery designer and mosaic master
  • According to the customer’s request, search for the material such as splints for the jewellery to make the match lining
  • In the mosaic process, make adjustment and modification depending on the effect

Working hours

About 45-49 hours a week

Working environment

General office work in a jewellery factory

Personality

Promotion and reference salary

Junior stone assorter
Approximately $10,000-11,000
Stone assorter
Approximately 13,000 or more

Note: The salary after promotion depends on experience and work ability.

Entry requirements

  • A secondary school graduate
  • Basic knowledge of jewellery, diamond grading and quality

Duties

Jewellery appraisers are responsible for the quality control of jewellery. All jewellery must be identified by jewellery appraisers before they can be purchased by jewellery retailers and wholesalers. The following are their main tasks:

  • Responsible for jewellery quality control and identification
  • Distinguish whether jewellery is natural, manufactured or optimized
  • Operate a technical instrument to view the contents of a gemstone and issue a rating certificate report after verification

Working hours

About 45-49 hours per week

Working environment

Generally work in a jewellery factory and laboratory

Personality

Promotion and reference salary

Jewellery appraisers trainee
Approximately $11,000-13,000
Jewellery appraisers
Approximately $15,000-20,000

Note: The salary after promotion depends on experience and work ability.

Entry requirements

  • A secondary school graduate
  • A holder of Diploma in Diamonds (DAG), Diploma in Gemmology (FGA), Gemmological Diploma from the Gemmological Society of the United Kingdom and Diamond rating Certificate (GIA) from the American Gemmological Society

Duties

Animal trainers have to establish a good relationship with animals. They alsoneed a lot of time and patience to build the trust with animals and the following are the main  tasks:

  • Clean animal shelters, including faeces and other contaminants
  • Take care of the daily diet of animals, including the measurement of food portions and the preparation of snacks
  • Nursing training and health check with animals
  • Make toys, train animals for performance

Working hours

About 48 hours a week, work in shifts

Working environment

Usually work in a zoo or themed park

Personality

Promotion and reference salary

Animal trainer trainee
Approximately $10,000-13,000
Animal trainer assistant
Approximately $12,000
Animal trainer
Approximately $15,000

Note: The salary after promotion depends on experience and work ability.

Entry requirements

  • A secondary school graduate
  • Bachelor’s Degree or Diploma in Animal or Biology is preferred
  • Have experience in taking care of animals

Duties

A pet groomer provides beauty services for pets. They are required to have a knowledge of pet health care, first aid and the use of beauty tools; also, to ensure that pet beauty procedures are safe. The following are the main tasks:

  • Grooming services for pets, including grooming, nail clipping, ear hair removal, hair combing, knotting, foot plucking, etc
  • Design a style for pets
  • Clean pet droppings
  • Listen to customer’s needs, provide services and answer questions
  • Responsible for shop arrangement and daily operation

Working hours

About 48 hours a week, work in shifts

Working environment

Work in a pet shop

Personality

Promotion and reference salary

Pet groomer assistant
Approximately $9,000-12,000
Pet groomer
Approximately $13,000 or more

Entry requirements

  • A secondary school graduate
  • Have love for animals
  • Pet cosmetology related certificates, qualifications or professional licences are preferred

Duties

  • Perform professional consultation and manicure services
  • Provide treatment and product information for customers

Working hours

About 45 hours per week

Working environment

Beauty salon

Personality

Promotion and reference salary

Nail therapist trainee
Approximately $5,000-$10,000
Nail artist
$10,000-$18,000

Entry requirements

No specific requirements

Examples of related training and courses

Certificate

 

Duties

  • Reduce the tension and fatigue of the customer’s body by foot massage, finger massage, scraping, cupping and other techniques, such as tapping and kneading
  • Conduct customer consultation to understand their needs
  • Strengthen the key body parts according to the customer’s physical condition

Working hours

About 45 hours per week

Working environment

Beauty salons, massage centres and health centres

Personality

Promotion and reference salary

Massage therapist trainee
Approximately $10,000 - $13,000
Massage therapist
$13,000-$18,000

Entry requirements

  • Basic massage techniques

Duties

  • Understand company’s treatment and medical products detail
  • Familiar with the operation of laser and other beauty equipment
  • Conduct skin analysis for customers
  • Provide and introduce professional body treatment, beauty and related skincare products and services for customers
  • Make a beauty plan according to customer’s requirements and condition

Working hours

About 45 hours per week

Working environment

Aesthetic medical centres or beauty salons

Personality

Promotion and reference salary

Aesthetic Medical trainee
Approximately $13,000 - $18,000
Aesthetic Medical
$18,000-$30,000

Entry requirements

  • Secondary 5 or above
  • One year or more clinic / beauty work experience

Duties

Mystery shoppers will dress up as ordinary customers to carry out research tasks, such as shopping, inquiry services or meals. They will observe the performance of the staff according to the workflow and service standards of the enterprise, and record the whole process in a fair, impartial and objective manner, and then fill in the assessment form concretely and in detail.

 

  • Understand the content of the test, write the report, work process, response methods, etc in advance
  • Visit retail stores, department stores, or restaurants to assess the services
  • Call the Customer Service Hotline to assess the operator’s services

Working hours

Around 30 minutes to 3 hours, depending on the test

Working environment

Retail shop, department store and restaurant

Personality

Promotion and reference salary

Mystery shopper
Approximately $12,000

Entry requirements

  • No specific academic requirements
  • Chinese typing skills

Examples of related training and courses

Certificate

 

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